About The Authors
Andrew Neitlich and Joseph Grano, Jr., are the authors of The Healthcare Marketing & Practice Management blog and also the developers of The Healthcare Marketing & Practice Management System.
Andrew Neitlich has nearly two decades of experience as a healthcare management consultant. He has worked with physicians, clinicians, and executives at Partners Healthcare, Kaiser Permanente, Scripps Health Care System, Catholic Healthcare West, Fresenius (Dialysis Centers), and Tidewater Healthcare. Andrew has specialized in strategic and operational improvement, and has helped physicians and health care organizations bring millions of dollars to their bottom line while maintaining or improving quality of care.
Mr. Neitlich received his MBA from Harvard Business School. He is a frequent speaker to healthcare professionals on a variety of subjects, including negotiation skills, operational improvement, marketing, and strategic thinking. He is the author of three books on business leadership.
Joseph Grano, Jr. has over 15 years of comprehensive marketing and public relations experience in the healthcare industry. He has held several key executive management positions including serving as the Director of Marketing and Public Relations at Erie County Medical Center and Healthcare Network, a $240 million University-affiliated system. Mr. Grano was also the Director of Marketing and Public Relations, reporting directly to the CEO, of Sarasota Memorial Heathcare System, a $400 million+ healthcare system.
For over a decade, Mr. Grano has also served as an educator, trainer and speaker and he has taught graduate and undergraduate level courses as an adjunct professor of business.
Mr. Grano earned his MBA from the F.W. Olin Graduate School of Business at Babson College, Babson Park, Mass. and received his Bachelor of Arts in Communication from the State University of New York at Buffalo, NY.